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cant view the pages at all

kindly we need help as we can not view the pages either from the sidebar or from the all pages page.


this message always apeare 





1 answer

0 votes
Ismael Jimoh Community Leader Mar 07, 2021

Hi @Hossam EL-Kashef 

I will suggest raising a ticket directly with Atlassian  support on this topic as I see you are on Cloud and troubleshooting this would need logs which we do not have.

Two things I would ask would be:

  1. Did it work before and you were able to access the pages. If yes when did the problem start and what changes were made recently?
  2. Does it work for others? if yes, check your space permissions (best done by Confluence administrator)

Let us know the answer to these and here’s the link to contact Atlassian support:

You should also provide Atlassian support the information above.

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