can't hook up my confluence instance with my stmp mail server

My mail server is providing stmp service, which is our company's mail service provider. I am sure that the stmp service is up since I'm receiving and sending email from local client application via the stmp service and that worked fine.

I tried to configure my confluence instance to send mail via my stmp server. 

However, the log reports that it didn't get response from my mail server which I don't know what to do about it.

 

2 answers

This widget could not be displayed.
Timothy Chin Community Champion Dec 05, 2016

Have you tried turning the email logging to DEBUG to get more information?

 

This widget could not be displayed.

You have to whitelist IP of your confluence on Mail Server.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

550 views 7 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you