can't hook up my confluence instance with my stmp mail server

My mail server is providing stmp service, which is our company's mail service provider. I am sure that the stmp service is up since I'm receiving and sending email from local client application via the stmp service and that worked fine.

I tried to configure my confluence instance to send mail via my stmp server. 

However, the log reports that it didn't get response from my mail server which I don't know what to do about it.

 

2 answers

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Timothy Chin Community Champion Dec 05, 2016

Have you tried turning the email logging to DEBUG to get more information?

 

You have to whitelist IP of your confluence on Mail Server.

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