can not access in account

Hello.

We can not access to our wiki: https://medinfocenter.atlassian.net/wiki/. Someday link was just unavailable. And we do not login in atlassian.com using our accounts.

I can't find better place to put this question. If it is exists suggest it, please.

With best regards, Andrew.

2 answers

1 accepted

1 vote
Accepted answer

Have you tried resetting the password for atlassian.com ?

https://support.atlassian.com is the place to rise this - it sounds like there is something wrong with your accounts and they've been disabled.  If you cannot login there even after a password reset, I'd create a new account to enable this to be done.

We tried to reset password but all emails we received said about unknown email.

 

Thank you for help. I'v submitted a report on https://support.atlassian.com.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

889 views 45 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you