builder-show macro unknown after confluence update from 4.3.0 to 5.7.4

Hello from Austria!

I have a problem with the builder-show macro after upgrading confluence from version 4.3.0 to version 5.7.4
After the upgrade all pages using this macro from the Theme Builder Addon are reporting an error

"unknown macro builder-show"

In edit view neither the macro nor it's parameters are shown.

I have upgraded the addon but that doesn't help too.

By the way: I'm not using this macro together with a theme - only "stand alone".

What can I do to fix this issue? We have thousands of pages; nearly each is using this macro.

Your help is greatly appreciated!

Best regards,

Bernhard Ploner



4 answers

1 vote

Hi Bernhard,

I usually recommend to completely remove the add on, restart Confluence and then reinstall the add on. 

In case the issue persists, then I recommend to get in touch with the plugin vendor since there might be some issue with the plugin and that specific version of confluence.



Hello Rodrigo!

Thanks for the fast response!

I've already tried to remove the addon, restart confluence and install the addon again - same problem sad
I've also send a bug report to adaptavist via a contact sheet a week ago - no response yet.
The support button of the addon on marketplace brings me to this forum ...

I try to send another bug report to adaptavist - hopefully with more success.

Best regards from AUstria

Bernhard Ploner


Hello again!

I have still the problems with adaptavist's theme builder Add-on and still no response from them to my error report sad (maybe due to the fact that I have only a test installation yet to check if the upgrade is working).

I have now run some tests to find out what's going wrong.

I have viewed the page in the source code editor; here is the result for confluence 4.3.0:

<ac:macro ac:name="builder-show">

  <ac:parameter ac:name="label">mtype_test</ac:parameter>

  <ac:parameter ac:name="atlassian-macro-output-type">BLOCK</ac:parameter>


    <ac:macro ac:name="info">


        <p>Das ist nur eine Testseite!</p>





And here the same in confluence 5.7.4:


  <ac:macro ac:name="builder-show">

    <ac:parameter ac:name="label">mtype_test</ac:parameter>

    <ac:parameter ac:name="atlassian-macro-output-type">BLOCK</ac:parameter>


      <table class="wysiwyg-macro" style="background-image: url(/confluence/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&amp;locale=de_DE&amp;version=2);background-repeat: no-repeat;">



            <td class="wysiwyg-macro-body">

              <p>Das ist nur eine Testseite!</p>








It is working perfect in confluence 4.3.0, but in confluence 5.7.4 I got the error

"unknown macro builder-show"

in the editor and the code is only shown in the source editor.


On some pages I'm also using the builder-show macro within Bob Swift's wiki Macro; can this be a problem?

I hope there is anybody out there who can help me with this issue because of this issue I can not upgrade our productive confluence installation sad

Best regards,





Hi All,

              I have the same issues when I have Upgraded Confluence from 5.1.3 to 5.8.6. I am having unknown macro 

{builder-hide} {builder-show}

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