Is there a problem with cloud supported back up? Since 3 weeks we weren't able to create a backup.

The backup stocks about 6h in "zipping export"...

2 answers

1 accepted

0 votes
Accepted answer

Hi Walther,

According to the Status page there are no known issues with Atlassian's Cloud offerings.  However, there are maximum storage sizes (which you can find here) so you might want to check the size of your backup as that could be the problem.

Hi,

I don't think storage size is the problem. We have about 5GB for confluence and under 1 GB for JIRA.

The problem occured, whenwe added JIRA and connected JIRA with confluence.

anyway, we try to delete our JIRA account and go further with confluence only... We don't have time to take care about the back up feature.

Hi Walther,

Atlassian store disaster recovery backups for the last 7 days, but if you want a quick and easy way to backup critical information, you can export individual spaces whenever you want to a local machine, and store them where ever you want.  If you're just looking for a way to make sure you don't lost the content that might be the simplest way to achieve it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,094 views 17 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you