after upgrading draw.io to 5.2.1 on confluence 5.7.1 blank screen when edit

When I did what is described in the subject of this message, pressing 'Edit' on a draw.io diagram, results in a blank screen and there is no draw.io edit screen appearing. Before the upgrade everything was working fine. 

Anybody know how to fix this?

3 answers

0 votes

Hey there,

Check if the UPM is on the latest version or if the latest draw.io version is compatible with your Confluence's version.

Cheers,

Given that this happened on a draw.io upgrade I would suggest clearing to plugin cache https://confluence.atlassian.com/display/CONFKB/How+to+clear+Confluence+plugins+cache.

Thanks for the replies! I did the upgrade on friday and now on Monday, 'edit' is working again! Don't know what happened, but i'm happy for now.

Regards

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