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after upgrade to 8.8 from 8.7 getting "System Error" when logging in + other issues

Patricia Bascom March 20, 2024

We recently upgraded from 8.7 to 8.8.0, since then we have been getting Mutiple issues in the system

1. after login "Something's gone wrong, Try again later"

2. trying to run log analyzer getting "Error! Scan Failed"

3. Users are seeing "Error rendering macro 'recently-updated'"

     We did the rebuild the content index directions and that didn't fix it.

Notes:

This is happening on all systems that were upgraded.  I  can  send the support zip from my development system. 

We did an upgrade to 8.8.1 and that didn't fix the issue.

1 answer

0 votes
Shawn Doyle - ReleaseTEAM
Community Leader
Community Leader
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March 20, 2024

Best to enter an official support ticket here:  https://jira.atlassian.com/projects/CONFSERVER/issues

However, you may have an unsupported addon that you need to remove to get Confluence to start up again.  I'd revert a server to 8.7 and take a look at the addons.

 

 

Patricia Bascom March 22, 2024

Thank you, I opened a support ticket,  I will look at the two add-ons we have and see if there are newer versions.

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DEPLOYMENT TYPE
SERVER
VERSION
8.8
TAGS
AUG Leaders

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