Wrong search results with Chinese labels

Hi everybody,

One of our customers is experiencing a weird search issue in their Chinese department. I broke the issue down to the most simple case: one page has the label 其他产品 (other products) and one has the label 产品信息 (product information). When I do a label search like labelText:其他产品 both pages are found:


Does anyone have a clue why this happens?

Regards, Felix [Scandio]

2 answers

1 accepted

1 vote
Accepted answer

Hi Felix,

Taking a look at the documentation for the tokenizer for Lucene that deals with CJK characters, it seems like it splits up the characters into two-character bundles:


That would explain why it matches the two characters for "product" in both strings.

Hi Stephen,

Yes, we already solved this issue with Atlassian support. It actually works if you put the strings in double quotes. I'll accept your answer wink.

Regards, Felix

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