Windows 2012 Std, Issues after setup

[Michael Volkmer]

I can install fine on win2012, get guided through the eval - but when i try to apply the key, the whole thing crashes and either says:

java.lang.illegalStateException: The CahecManager has been shut down. IT can no longer be used.

then a long(!) list of entries

I uninstalled and re-installed. Same issue.

I installed latest version of Java. Same issue.

Any help would be appreciated. I saw it at another company and want to convince management to invest into - so far this would be a fruitless attempt :|

Mike

[Stephen Sifers · Accepted solution]

Is your win2012 server R2? If not I would suggest using R2.

Also, ensure UAC and smartscreen are disabled, these can at times impact services.

[Saleh Parsa]

Hi Michael,

Would you mind to give us more information about your instance (e.g. Confluence version, database , etc) and give us full stacktrace from your <home-directory>\logs\atlassian-confluence.log?

I installed latest version of Java. Same issue.

I would like to say, supported JDK is 1.7 in Confluenc Supported Platform. I would recommend you to check the supported platform.

Cheers,

Saleh

[Michael Volkmer]

Hi Saleh, I will have to wait a bit - I just flattened the server and are installing R2 as per initial suggestion above (from Stephen).

If I run into the same issues again I will provide the details you asked for. Thanks for the prompt replies!

[Saleh Parsa]

Hi Michael,

No worries, feel free to ask your questions.

Cheers,

Saleh

[Michael Volkmer]

running it now on 2012 R2 - no issues anymore!

thanks!