Why the @ shortcut stopped working

asaf Ben Oved October 30, 2016

Until now, I could use the "@" and get a list of users.

For some reason it stopped 

4 answers

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asaf Ben Oved November 1, 2016

Thanks all ,  the problem is solved .  I don't know how .  I'm guessing it's an administrative issue 

0 votes
Rob Woodgate
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October 31, 2016

You probably need to rebuild the Search Index.  You can follow those instructions if you're hosting your own version, or if you're a Cloud customer you can contact Atlassian support and they'll do it for you.

(Answer based on a previous question about the same problem)

 

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Milo Test
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October 31, 2016

First off, be sure to add a space before the @.

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Pavel Potcheptsov
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October 30, 2016

Do you see any errors in log?

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