Why might Confluence suddenly stop allowing page deletions?

This is Confluence 3.4. I'm an Admin and have page deletion permissions. Today, I can no longer delete pages anywhere, not even from my personal space.

Even more interestingly, if I try to delete a page, Confluence says "Are you sure?" in the usual way and goes through the motions. When focus returns, the page is still there. But now, if I try to RENAME it, it says "Page not found". The page is definitely there, because I can move it to another space.

This first manifested itself with pages imported from complicated Word docs, so I thought that might be the problem but it now happens with brand new pages with just a simple sentence as content.

Our Tech Support don't have much Confluence experience. Where can I suggest they start looking?

----

PS When I was double-checking my deletion permissions I attempted to purge the trash in one of the spaces and got a big crash. I don't know if it's related, but here is the beginning of the crash report just in case

org.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-only

at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:626)
Stack Trace:[hide]

org.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-only
at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:626)
at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:139)
at com.atlassian.confluence.pages.DefaultTrashManager.emptyBlock(DefaultTrashManager.java:77)
at com.atlassian.confluence.pages.DefaultTrashManager.emptyTrash(DefaultTrashManager.java:62)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:304)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.atlassian.spring.interceptors.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:16)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy72.emptyTrash(Unknown Source)
at com.atlassian.confluence.pages.actions.EmptyTrashAction.execute(EmptyTrashAction.java:12)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.intercept(DefaultWorkflowInterceptor.java:55)
at com.atlassian.confluence.core.ConfluenceWorkflowInterceptor.intercept(ConfluenceWorkflowInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.xwork.interceptors.XsrfTokenInterceptor.intercept(XsrfTokenInterceptor.java:100)


4 answers

1 accepted

0 votes
Answer accepted

Tech Support tell me it was caused by duplicate keys in the database (caused by a plugin).

Just realised I can't delete a space either. I was going to drag the pages into a temporary space and then nuke them all in one go. :(

Another weirdness - can't *rename* any pages now, whether or not they first went through the motions of attempting a deletion or not.

0 votes
Thomas Schlegel Community Champion Apr 03, 2012

Hi Kathleen,

I think you should ask official Atlassian Support with this problem: https://support.atlassian.com/secure/Dashboard.jspa

Good Luck

Thomas

0 votes

Completely random guess - I had this problem when I was rigging up a test system for an upgrade run. It's worth ruling this out quickly - check the disk space on the database server, and then get a DBA to check the allowable size on the database tables.

Thank you both - I've passed your comment & suggestion on to Tech Support.

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