Why is Confluence 3.5.16 prompting me to install Google Gears?

Hi

We have just upgraded to Confluence 3.5.16. I am testing it with IE9. When I try to drag 'n drop an attachment to a page, Confluence prompts me with:

"To enable drag-and-drop, you need to install Google Gears. Confluence has detected that you do not have it installed. Would you like to proceed to the website to install it now?"

I understood that Google Gears was deprecated in Confluence 3.5 and that drag 'n drop should work through Html5.

Please can anyone explain this?

David

2 answers

Hi David,

The Google Gears requirement is browser dependent rather than Confluence version dependent. Have a look at https://confluence.atlassian.com/display/DOC/Using+Drag-and-Drop+in+Confluence for details, basically Internet Explorer 9, Firefox 3.5 and Safari 4 don't support HTML drag and drop and therefore require Google Gears.

Hope that helps?

Andrew.

Well it sort of helps ;-)

Google Gears is no longer available. So the answer, I guess, is that drag and drop is not supported by Confluence for IE9.

1 vote
Thomas Schlegel Community Champion Jun 25, 2012

Some themes do not support HTML5 (https://confluence.atlassian.com/display/CONF35/Using+Drag-and-Drop+in+Confluence)

Maybe you use one of them ?

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