Hi, I have installed Confluence 4.3 but I'm having an issue here. It asked for user management and tried to load users and groups from JIRA. This setup could not be completed; I tried over and over but the "next" button is never active even when the status says "Full synchronisation completed successfully.".
Checking the console log, there are some errors, I don't know why or how, I'm attaching both pictures in order to provide with maximum information regarding my issue.
Please let me know what'm I going wrong here, I tried re-installing Confluence (after uninstalling), nothing changed, it jumps to this page (when finishes) and I can't proceed because the "next" button is never active.
Actually, it's pretty simple to solve this problem:
That should do the work.
Could you try check your logs at <CONFLUENCE-HOME>/logs/atlassian-confluence.log to see if there you can find any clues?
However, due to not havin the images displayed either, I suspect this to be an installation with a reverse proxy in front of Confluence and not having Confluence configured accordingly, could you verify if this is the case?
atlassian-confluence.log is a big log to check, there are many exceptions as well.
Can you please explain what you mean with "I suspect this to be an installation with a reverse proxy in front of Confluence and not having Confluence configured accordingly"
If you have an additional webserver in front of Confluence, this problem could occur. Documentation about such setup can be found at:
If this is not the case, I'd suggest you to raise a support ticket at http://support.atlassian.com so that we can help you specifically based on the information in your logs.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG