Why do all my images I post to a confluence page show as "Broken Image?"

For the past three weeks, any images I try to populate on confluence pages show as "broken image." I have tried to paste screen shots and attach/upload files from a folder. Nothing seems to work.

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Other users can update my page with images I provide to them. This is occurring in Firefox.

Hi Ryan,

Can you confirm with us the version of Firefox you're using as well as your Confluence version? Do the other users not have the same problem in Firefox?

Thank you!

Kind Regards,
Shannon

54.0.1 (32-bit) - Firefox. How do I determine my Confluence version?

Confluence Cloud

Confluence 1000.1804.0

 

perhaps...

Hi Ryan,

Great, thank you!

Can you tell me, do the other users not have the same problem in Firefox?

If you disable all add-ons in Firefox, do you have the same problem? The same when you access from another network or computer?

Kind Regards,
Shannon

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