It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why can't I share pages with one of my team members?


One of my team members has access to Confluence, he can access my team space without any problem however, when we want to share a page with him and start to type his name, he does not seem to exist... What I mean is that his full name and email address don't show up which makes it impossible for us to share any page with him... Any idea how I could solve that?

Thank you!


1 answer

0 votes
Stephen Sifers Community Leader Apr 08, 2014

If you navigate to the people directory, are you then able to search for your user?

When I go to the Admin access and then to USER & SECURITY > Users, I can indeed find my team member...

Stephen Sifers Community Leader Apr 08, 2014

Can you find other users?

Ensure you have the following plugin enabled: User Lister

Yeah I can find all the other users that belong to the same mail group (and even others actually...) He is the only one I cannot find... In that case would it be a matter of enabling a plugin?

Stephen Sifers Community Leader Apr 09, 2014

Is that user a local confluence user or are they pulled from an LDAP server? There is something configured on that user that is preventing them from being "searchable"

Yes it is pulled from LDAP server. Would you be able to provide more details on the problem (possible config that may have caused the issue) so I can get our Global IT to check?



has this ever been fixed? I have the same problem, with the same setup scenario.

I am also running into the same issue (also the same setup). Did anyone ever figure this out?

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 (you can also ...

2,514 views 14 20
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you