Why can't I edit the body of a page created from template

[Chris Scheper]

It's now day two of me attempting to edit a page created from a template and I'm unable to.  This has happened to me in the past, but it would normally start working if I waited a while and went back to the page to edit it again.  Now it's been two days and about 8 attempts to edit the page and I'm unable to get the cursor to go to any area of the body.  I can edit the Title but nothing else.

This page was created by clicking a Create HowTo button.  Which loads up a standard Confluence kb-howot-article template.

Any help appreciated, this is very frustrating.

[Chris Scheper]

13 days and no response or help from confluence.  This is horrendous as far as support goes.

I was finally able to edit the template page when I stopped using Chrome and moved to Firefox.

[Fred Guillon]

I'm with you Chris here as I have exactly the same issue. Could this be a bug linked to me (you ?) being still in the trial version period ?

[Chris Scheper]

Fred,

  We've been in the cloud for many years.  But yes our problems could be related.  I'm pretty sure the trial of the cloud service would exhibit the same symptoms.

Thanks,

Chris