Why can I suddenly not edit a file?

Joanne Harding-Smith November 8, 2017

Hello people, my first time doing this.  Something isn't working as it usually does. 

I go to my file list and edit a file, this usually then brings up the document and on the top right side the edit icon scrolls around and then I can edit and save.  Except for the past week the edit icon keeps scrolling around and it doesn't open in excel.  I have tried a number of times with different documents and it's the same.  Has this happened to you?  What do I do?

Thank you very muchly!

1 answer

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 9, 2017

Joanne,

Can you let us know the versions you're using of the following:

  • Confluence
  • Microsoft Office
  • Browser
  • OS

Thank you!

Kind Regards,
Shannon

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