Why can I suddenly not edit a file?

Hello people, my first time doing this.  Something isn't working as it usually does. 

I go to my file list and edit a file, this usually then brings up the document and on the top right side the edit icon scrolls around and then I can edit and save.  Except for the past week the edit icon keeps scrolling around and it doesn't open in excel.  I have tried a number of times with different documents and it's the same.  Has this happened to you?  What do I do?

Thank you very muchly!

1 answer

0 votes

Joanne,

Can you let us know the versions you're using of the following:

  • Confluence
  • Microsoft Office
  • Browser
  • OS

Thank you!

Kind Regards,
Shannon

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,128 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you