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Why aren't my templates saving in Confluence?

Chris Huvelle Atlassian Team Aug 15, 2016

Each time I go into create a new template, I add my content, click save, and then it's gone. 

I have tried creating only a blank template and saving, which works but when I try to add content it doesn't save. 

Is this a permissions issue associated with my credentials? 

4 answers

0 votes
Steven Behnke Community Leader Aug 15, 2016

What sort of content are you trying to save?

I've run into this problem when trying to paste a specific image into Templates before – When I didn't use that image it saved just fine.

Julia Mannagottera Aug 07, 2018 • edited

I totally agree. I had the same problem but once I had removed the pictures (more sort of icons) I could save the templates.

0 votes
Shannon Cleary Aug 15, 2016

I have the same problem for creating a template with recent updates and collaborator macros.

0 votes
Chris Huvelle Atlassian Team Aug 16, 2016

Steve - it is honestly any type of content I try to include - text, images, sections. Even if I add a few lines of random text, it will disappear. 

0 votes
Steven Behnke Community Leader Aug 16, 2016

Chris, what version of Confluence are you using?

Typically I would open the Confluence Application Log and see if anything is printing as a draft failed to save – You might need to talk to someone with Admin permissions.

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