Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why are the default product groups not automatically being added when using externally synced groups

I'm currently testing out using groups that are synced via a SCIM interface (Okta). I've setup completely separate groups to basically mirror the standard Atlassian groups (i.e. app.jira.user, app.confluence.user)

The default access groups are still the same (i.e. jira-software-users, confluence-users, etc.). 

I have updated the product access so that if a user has app.jira.user they are granted access to Jira.

Atlassian documentation specifically says:

  • When a user is granted access to a product, they will be added to the products default access group.

When a user is added (via our external directory) to the app.jira.user group I would expect the user would automatically be added to the default group for Jira -- jira-software-users. This does not appear to be happening though. 

Any ideas? 

0 answers

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Confluence

Announcing Team Calendars in Confluence Data Center

Hi Community! We're thrilled to share that Team Calendars for Confluence is now a built-in feature for Confluence Data Center releases 7.11 and beyond.  A long time favorite,  Team Cale...

125 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you