Why are companies migrating from Cloud to Server?

Hi,  I've seen a couple of posts of companies wanting to migrate from the Cloud to Server based Confluence. We've been having some discussions about the opposite approach.  What is the driver for wanting to be Server based?

3 answers

In addition to items above - related to Add-ons, customizations, and public data storage:

  1. Atlassian Cloud updates weekly and this 'continuous delivery' can create training problems for large user populations.  Sure, 10 or 20 Developers in a garage can tolerate a UI change on Monday after Sunday's Cloud upgrade; but for larger organizations, that might be a really bad Monday.  Lack of change control and visibility to updates make the Cloud problematic.

  2. Directory integration with LDAP/Crowd is not supported, but also Cloud users cannot have a FQDN for Cloud Confluence, such as http://docs.mycompany.com/ which for documentation sites is a branding problem.


Branding is not one I've heard before, but definitely valid.  Thanks!

One thing to add to this excellent list.

On the cloud instance you cannot have google analytic plugged-in. So if you want to find out which pages are getting hit from where and by who, it is not possible.

Another one to add to my list!  Thanks!

One more (though plugins were mentioned) is that you cannot use Bob's CLI OnDemand, and I use that all the time.  I empty trash items that have not been accessed in a month, along with doing other things...

2 votes

There's lots of reasons I run into

  • Security and data protection (Not trusting cloud based systems, and it's illegal to hold certain types of data on non-European servers for example)
  • Scale - Cloud only goes to 2,000 users, and 100Gb storage.
  • Need for the Data Centre functionality
  • But the biggest one is probably the flexibility.  You can't customise the way Cloud works enough for a lot for a lot of places.  No LDAP integration, a very limited list of add-ons, and the fact Connect add-ons can't do a lot of things (e.g. custom fields and workflow functions, themes, and so-on)


Nothing significant to add to Nic's reply but an endorsement of the add-ons aspect. While one doesn't want to 'go crazy' with add-ons because that brings its own set of issues, some of our key add-ons - the ones that probably helped make our Confluence instance acceptable to our company's business community (almost every major business department adopted Confluence in organic grassroots fashion, not one was 'told' to use it) - were server-only. A plugin that provided a custom theme that transformed Confluence into a 'business-friendly look and feel' was huge for our internal adoption. One has to look at it in a holistic fashion, taking all of these things into account, to make that 'cloud or server' decision. Good luck!

Add-ons. They have fewer features, for those which exist at all, on Cloud.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

970 views 50 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you