Here's an issue that has been driving me crazy. I need to mark up text in certain colours but am finding that chunks of text randomly revert to black for no apparent reason and I have to go back and change the colour again – after which, bits may or may not turn black AGAIN. It's sometimes whole lines, sometimes less (as little as a character or two), and sometimes the same string will turn from red to black in several different locations in my document.
Having to keep going back and changing the colour of the same text again and again is obviously a huge drain on my time and efficiency, and it causes me to question the basic soundness of Confluence. Why is it doing this??
Disclosure: I prefer to use the "legacy editor" in Confluence because I cannot stand the endless distracting popups in the "new editor", not to mention the fact that it is incapable of accommodating two images side-by-side, which is a function I require. Please don't advise me to switch to the new editor – I decline to do so until it meets my needs, and problems such as this simply should not exist in any properly-supported service.
@alex.summersby welcome to the Atlassian community
After one of these changes occurs what do you see in the history of the page? Did someone edit the page?
No, nobody else has edited the page, and in fact these things can happen while I am still editing other parts of the same page. It is as if the changes just do not "stick" in the first place.
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@alex.summersby is it happening on all pages or just this one?
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@alex.summersby has the content on these pages been copied out of another system?
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What do you mean by "another system"? The pages usually start life as copies of existing Confluence documents, which are then edited, so to that extent, yes. But the content itself is normally pasted in directly from a word processor. The problematic colour markup and other formatting are added within Confluence.
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If you are pasting content from another system it can retain the html formatting and that can then cause issues when editing. You should try removing formatting on a page and see if the resolves the issue.
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