Why am I getting "having trouble finding the verification file."

After fetching the verification file and then putting the file at the root of our website, Verify still gives

   We're having trouble finding the verification file. Make sure you've uploaded it to the root folder of your domain's website:


What more is needed?

1 answer

0 votes
Ann Worley Atlassian Team Jul 11, 2017

When I went to the URL you linked I got an untrusted certificate error in my browser. It is probably a result of using a self signed SSL certificate. One of our customers used a cert from this free service and was able to verify their domain: Let’s Encrypt

I look forward to hearing how it goes.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

482 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you