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Why am I getting an error message that says "We can't create that blueprint right now" when I try to create the Jira Report Change Log Report?

2016-01-18.png

This question is in reference to Atlassian Documentation: JIRA Report Blueprint

Why am I getting the following error message? The page is freezing and I am not able to create the page.

10 answers

I am getting the same. The work around to get something was switch to advanced mode. How the non-dynamic release notes (uncheck the check box) no longer works

Same here. Switching to advanced mode works fine. Thanks for the tips.

FYI, Confluence 6.7.0 with Jira 7.7.1

Sadly switching to advanced mode doesn't work for me. I see no way of creating a page from this blueprint.

FYI, Running Confluence 6.5.0 and JIRA 7.2.3

We faced the same issue as well. It is a bug in Confluence, see https://jira.atlassian.com/browse/CONFSERVER-40451.

Using advanced mode was not a good workaround, at least for me the result was not the same (just one table). The solution was to manually install "confluence-software-blueprints-5.1.1.jar" as we do when we update or install add-ons. I have downloaded the package from here: https://packages.atlassian.com/maven-public-local/com/atlassian/confluence/plugins/confluence-software-blueprints/5.1.1/confluence-software-blueprints-5.1.1.jar

Then it worked as expected.

Jose you are a life saver. This new jar add-on has fixed the problem and I can now generate Jira reports. Thanks so much.

 

BTW that bug for the issue has been resolved in Feb 2016, so either they havent released it, fixed it or have re-introduced it.

Thanks

Had the same problem with Confluence Server 6.8.3.

I installed the mysql-connector-java-8.0.11.jar during the installation process. After switched back to mysql-connector-java-5.1.46.jar it solved the problem.

see: https://confluence.atlassian.com/doc/database-jdbc-drivers-171742.html

Confluence is currently tested with the 5.1.42 driver.

The latest driver (8.x) is not currently supported.

maybe it will help

 

Norman

0 votes
Artur Jardim Atlassian Team Jan 18, 2016

Hi Colette,

 

Which Confluence version are you running? We are curently facing this bug for the change log, there you can watch it's progress and vote for it, check for the possible workaround if it helps you.

I'm running version: Confluence 6.0.0-OD-2016.03.1-0006. Thank you for your help!

Artur Jardim Atlassian Team Jan 18, 2016

You are welcome, but unfortunately, you are running in the mentioned bug, so I advise to watch and check for it's progress there.

I'm facing the same behavior now in Version 6.5.0.

Following the stack trace from the 500 server error response.

java.lang.NoSuchMethodError: com.atlassian.confluence.extra.jira.JiraIssuesManager.retrieveXMLAsChannel(Ljava/lang/String;Ljava/util/List;Lcom/atlassian/applinks/api/ReadOnlyApplicationLink;ZZ)Lcom/atlassian/confluence/extra/jira/JiraIssuesManager$Channel;↵ at com.atlassian.confluence.plugins.jirareports.JiraIssuesHelper.getChannel(JiraIssuesHelper.java:180)↵ at com.atlassian.confluence.plugins.jirareports.ChangeLogSimpleDialogContextProvider.setupStaticContent(ChangeLogSimpleDialogContextProvider.java:53)↵ at com.atlassian.confluence.plugins.jirareports.ChangeLogSimpleDialogContextProvider.updateBlueprintContext(ChangeLogSimpleDialogContextProvider.java:35)↵ at com.atlassian.confluence.plugins.createcontent.api.contextproviders.AbstractBlueprintContextProvider.getContextMap(AbstractBlueprintContextProvider.java:40)↵ at com.atlassian.confluence.plugins.createcontent.actions.DefaultBlueprintContentGenerator.getContentTemplateContext(DefaultBlueprintContentGenerator.java:184)↵ at com.atlassian.confluence.plugins.createcontent.actions.DefaultBlueprintContentGenerator.generateBlueprintPageObject(DefaultBlueprintContentGenerator.java:103)↵ at com.atlassian.confluence.plugins.createcontent.actions.DefaultBlueprintContentGenerator.generateBlueprintPageObject(DefaultBlueprintContentGenerator.java:81)↵ at com.atlassian.confluence.plugins.createcontent.impl.DefaultContentBlueprintService.createContentDraft(DefaultContentBlueprintService.java:232)↵ at com.atlassian.confluence.plugins.createcontent.rest.ContentBlueprintResource.createDraft(ContentBlueprintResource.java:83)↵ at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)↵ at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)↵ at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)↵ at java.lang.reflect.Method.invoke(Method.java:498)↵ at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$TypeOutInvoker$1.invoke(DispatchProviderHelper.java:169)↵ at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:83)↵ at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53)↵ at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:34)↵ at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53)↵ at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:110)↵ at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$TypeOutInvoker._dispatch(DispatchProviderHelper.java:167)↵ at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)↵ at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)↵ at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)↵ at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)↵ at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)↵ at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)↵ at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)↵ at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)↵ at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)↵ at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)↵ at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)↵ at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)↵ at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)↵ at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)↵ at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)↵ at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)↵ at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)↵ at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)↵ at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)↵ at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)↵ at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)↵ at com.atlassian.plug…plicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.lambda$doFilter$3(VCacheRequestContextFilter.java:44)↵ at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:87)↵ at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:71)↵ at com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:43)↵ at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)↵ at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:65)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.github.kristofa.brave.servlet.BraveServletFilter.doFilter(BraveServletFilter.java:59)↵ at com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:52)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)↵ at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.impl.servlet.HoldingUntilStartedFilter.doFilter(HoldingUntilStartedFilter.java:88)↵ at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)↵ at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)↵ at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94)↵ at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)↵ at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)↵ at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)↵ at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)↵ at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)↵ at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)↵ at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)↵ at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1539)↵ at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1495)↵ at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)↵ at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)↵ at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)↵ at java.lang.Thread.run(Thread.java:748)↵

Bests,
Sascha

We also see this on 6.5.0

 

Frustrating!

 

Thanks
Christine

Same issue here with Confluence 6.7.0 and JIRA 7.4.3,

Not sure if you've seen that, but as a workaround, switching to advanced mode does allow you to create the report.

Is there already a ticket on https://jira.atlassian.com/browse/CONF that we can follow on this issue?

Currently I face a similar (if not same) issue, and the suggested workaround of switching to advanced mode doesn't work for me.

Running Confluence 6.5.0 and JIRA 7.2.3

nor for me on Confluence 6.7.1 and JIRA v7.8.0.

Jim

I have Confluence Server 6.7.2 and Jira Server v7.9.1#79001-sha1:60970b4 and still getting the same issue.

Can someone at Atlassian please let us know whats being done about this bug?

Just migrated from cloud to server and now we have broken functionality?

Thanks

Andrew

https://jira.atlassian.com/browse/CONFSERVER-54310 is the latest I found.
Only workarounds, no resolution.

Same problem here. Confluence Server 6.6.2 + Jira Server 7.7.2

For affected versions previous to 6.8.0 the solution for me was to manually install confluence-software-blueprints-5.1.1.jar as already mentioned.

Also see my comment in https://jira.atlassian.com/browse/CONFSERVER-54310
I've tried workaround 1.
The confluence-software-blueprints-5.1.1.jar didn't do the tric.
Blank icons for the create page and a created page with an plain text result compared to workaround 2.

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