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Why am I getting an error message that says "We can't create that blueprint right now" when I try to create the Jira Report Change Log Report?

2016-01-18.png

This question is in reference to Atlassian Documentation: JIRA Report Blueprint

Why am I getting the following error message? The page is freezing and I am not able to create the page.

6 answers

I am getting the same. The work around to get something was switch to advanced mode. How the non-dynamic release notes (uncheck the check box) no longer works

Same here. Switching to advanced mode works fine. Thanks for the tips.

FYI, Confluence 6.7.0 with Jira 7.7.1

Sadly switching to advanced mode doesn't work for me. I see no way of creating a page from this blueprint.

FYI, Running Confluence 6.5.0 and JIRA 7.2.3

0 vote

Hi Colette,

 

Which Confluence version are you running? We are curently facing this bug for the change log, there you can watch it's progress and vote for it, check for the possible workaround if it helps you.

I'm running version: Confluence 6.0.0-OD-2016.03.1-0006. Thank you for your help!

You are welcome, but unfortunately, you are running in the mentioned bug, so I advise to watch and check for it's progress there.

I'm facing the same behavior now in Version 6.5.0.

Following the stack trace from the 500 server error response.

java.lang.NoSuchMethodError: com.atlassian.confluence.extra.jira.JiraIssuesManager.retrieveXMLAsChannel(Ljava/lang/String;Ljava/util/List;Lcom/atlassian/applinks/api/ReadOnlyApplicationLink;ZZ)Lcom/atlassian/confluence/extra/jira/JiraIssuesManager$Channel;↵ at com.atlassian.confluence.plugins.jirareports.JiraIssuesHelper.getChannel(JiraIssuesHelper.java:180)↵ at com.atlassian.confluence.plugins.jirareports.ChangeLogSimpleDialogContextProvider.setupStaticContent(ChangeLogSimpleDialogContextProvider.java:53)↵ at com.atlassian.confluence.plugins.jirareports.ChangeLogSimpleDialogContextProvider.updateBlueprintContext(ChangeLogSimpleDialogContextProvider.java:35)↵ at com.atlassian.confluence.plugins.createcontent.api.contextproviders.AbstractBlueprintContextProvider.getContextMap(AbstractBlueprintContextProvider.java:40)↵ at com.atlassian.confluence.plugins.createcontent.actions.DefaultBlueprintContentGenerator.getContentTemplateContext(DefaultBlueprintContentGenerator.java:184)↵ at com.atlassian.confluence.plugins.createcontent.actions.DefaultBlueprintContentGenerator.generateBlueprintPageObject(DefaultBlueprintContentGenerator.java:103)↵ at com.atlassian.confluence.plugins.createcontent.actions.DefaultBlueprintContentGenerator.generateBlueprintPageObject(DefaultBlueprintContentGenerator.java:81)↵ at com.atlassian.confluence.plugins.createcontent.impl.DefaultContentBlueprintService.createContentDraft(DefaultContentBlueprintService.java:232)↵ at com.atlassian.confluence.plugins.createcontent.rest.ContentBlueprintResource.createDraft(ContentBlueprintResource.java:83)↵ at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)↵ at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)↵ at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)↵ at java.lang.reflect.Method.invoke(Method.java:498)↵ at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$TypeOutInvoker$1.invoke(DispatchProviderHelper.java:169)↵ at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:83)↵ at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53)↵ at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:34)↵ at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53)↵ at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:110)↵ at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$TypeOutInvoker._dispatch(DispatchProviderHelper.java:167)↵ at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)↵ at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)↵ at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)↵ at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)↵ at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)↵ at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)↵ at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)↵ at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)↵ at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)↵ at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)↵ at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)↵ at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)↵ at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)↵ at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)↵ at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)↵ at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)↵ at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)↵ at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)↵ at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)↵ at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)↵ at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)↵ at com.atlassian.plug…plicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.lambda$doFilter$3(VCacheRequestContextFilter.java:44)↵ at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:87)↵ at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:71)↵ at com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:43)↵ at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)↵ at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:65)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.github.kristofa.brave.servlet.BraveServletFilter.doFilter(BraveServletFilter.java:59)↵ at com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:52)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)↵ at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.impl.servlet.HoldingUntilStartedFilter.doFilter(HoldingUntilStartedFilter.java:88)↵ at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)↵ at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)↵ at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵ at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵ at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)↵ at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94)↵ at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)↵ at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)↵ at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)↵ at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)↵ at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)↵ at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)↵ at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)↵ at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1539)↵ at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1495)↵ at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)↵ at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)↵ at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)↵ at java.lang.Thread.run(Thread.java:748)↵

Bests,
Sascha

We also see this on 6.5.0

 

Frustrating!

 

Thanks
Christine

0 vote

Same issue here with Confluence 6.7.0 and JIRA 7.4.3,

Not sure if you've seen that, but as a workaround, switching to advanced mode does allow you to create the report.

Is there already a ticket on https://jira.atlassian.com/browse/CONF that we can follow on this issue?

Currently I face a similar (if not same) issue, and the suggested workaround of switching to advanced mode doesn't work for me.

Running Confluence 6.5.0 and JIRA 7.2.3

nor for me on Confluence 6.7.1 and JIRA v7.8.0.

Jim

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