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While creating an issue iam getting an error as attached below what could be the issue ?

Shiva Prasad May 19, 2015

Iam getting error in all projects while creating an issue

create issue.png

Thanks

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2015

You need to give the issue a value for "raised during", or remove the "this field is mandatory" from the field configuration scheme.

Check you've not hidden it with the "configure fields" button, and also look for "where's my field"

Shiva Prasad May 19, 2015

Thanks Nic for your Quick response

Shiva Prasad May 19, 2015

I added that "raised during feild " but i could not create ticket (i could see no error msg )

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2015

You didn't need to add a new field, you need to ensure the existing "raised during" field is on-screen and you put something into it.

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