This question is in reference to Atlassian Documentation: Troubleshooting Problems and Requesting Technical Support
Being a system-admin I am not able to see the Setup tools menu, to create a debug zip file.
If you are using Confluence Cloud, you do not need to create a support.zip. You can directly request for support with your SEN or hosted URL. We also appreciate detailed description on the issue you are facing. Letting us know steps to reproduce the issue would also be a big help!
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...
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