Where is "confluence-administrators" group?

This question is in reference to Atlassian Documentation: Add users and set permissions

I cannot find the "confluence-administrators" group in JIRA or in confluence.  Where is it and how do I add myself to it?

I am a site-admin of JIRA and cannot add users to Confluence.

We are using cloud version of Confluence.

(Documentation assumes that you can find it.  No guidance on what to do if it is not there!)

3 answers

2 accepted

1 vote
Answer accepted

I also cannot find the "Confluence-Administrators" group, and when i try to create one, it does not show up.

The global permission scheme seems to not use it anymore, and instead just uses "administrators". I'm not sure what to make of it.

Ann Worley Atlassian Team Apr 27, 2018

Hi Larry,

It sounds like you are using Confluence Cloud. That platform only uses the administrators group.

This doc lists the default Cloud groups and what they are for: Manage groups



Like 2 people like this

Whoa, that's exactly right! I don't know how i missed it, thank you.

Ann's answer should be marked as accepted here because it addresses the original question.

0 votes
Answer accepted

As the doc says, There are a couple of differences between Confluence Cloud and Confluence Server. Your 'users' group may be called 'users' or 'confluence-users', and in Cloud some admin functions are restricted

It's also possible to remove the group, so a previous admin may have done that.


For the benefit of others, I have found the problem.

The Confluence permissions model is not like Windows AD.  It is not cumulative.

I was a member of "confluence-users" and "site-admin".  The former was preventing me from having admin access to Confluence.  Once I removed myself from "confluence-users", I gained access to the admin options within Confluence.

(I have added "bug" as a label, as I do not know whether this is by design or is a bug.)

Umm, that's definitely not how it works.  I've got site-admin on a client site.  I'm in Confluence users and can log in and do user stuff, and do admin stuff.  If I remove myself from Confluence users, I remain an admin.  I suspect you've changed something else.

Marcus' answer does not address the original question - which is where is the confluence-administrators group.  The correct answer is elsewhere in the thread - there is no such group in the cloud version, it only exists in the server version.

You're right, Anne's answer is the most correct one, this one was incorrectly marked right.  I've swapped them.

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