This question is in reference to Atlassian Documentation: Add users and set permissions
I cannot find the "confluence-administrators" group in JIRA or in confluence. Where is it and how do I add myself to it?
I am a site-admin of JIRA and cannot add users to Confluence.
We are using cloud version of Confluence.
(Documentation assumes that you can find it. No guidance on what to do if it is not there!)
For the benefit of others, I have found the problem.
The Confluence permissions model is not like Windows AD. It is not cumulative.
I was a member of "confluence-users" and "site-admin". The former was preventing me from having admin access to Confluence. Once I removed myself from "confluence-users", I gained access to the admin options within Confluence.
(I have added "bug" as a label, as I do not know whether this is by design or is a bug.)
Umm, that's definitely not how it works. I've got site-admin on a client site. I'm in Confluence users and can log in and do user stuff, and do admin stuff. If I remove myself from Confluence users, I remain an admin. I suspect you've changed something else.
As the doc says, There are a couple of differences between Confluence Cloud and Confluence Server. Your 'users' group may be called 'users' or 'confluence-users', and in Cloud some admin functions are restricted
It's also possible to remove the group, so a previous admin may have done that.
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