When migrating from OD, watches aren't migrated?

It would seem that our client, for whom we have migrated from OD to Download, is experiencing users not having their watches (pages to watch) migrated.

On migration, we have, as per request, set up two user dirs as Internal Dir with LDAP Authentication, the functioning of which, according to my understanding, should only create new users when no previous users exists, but authenticate existing users, keeping their settings.

Please advise

1 answer

1 accepted

1 vote
Gary Sackett Atlassian Team May 21, 2013

Hi Sune,

User bases were most likely changed when you moved to LDAP, so the people on the watch list dont technically exist. This is because in OnDemand we use the internal crowd directory only for users, so if the username doesnt match between the OD internal directory and LDAP, the user account wont exist.

Cheers,

Gary

That is, indeed, what was going on - thank you :-)

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Friday in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

269 views 11 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you