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When editing page, the page opens at the bottom of the page instead of the top of the page

Dailin Young March 17, 2021

When editing a confluence page, the page opens to t he bottom of the page instead of at the top of the page. I wasn't experiencing these issues before but have been since Jan. We are now on version 7.4.6. I appreciate any guidance :)

3 answers

2 votes
Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 17, 2021

@Dailin Young 

  • Any other users seeing this problem as well?
  • Did you try another browser to see if the problem will happen again?
  • Also have your admin check the logs to see if there are any errors

You can share with us some lines from the logs after hiding any confidential information.

Best,

Fadoua

Dailin Young March 17, 2021

@Fadoua 

  • Yes, other users are seeing this
  • I tried to use i.e. and the the page wouldn't even open for me to see it in edit mode
  • I have submitted a request for my admin team to pull logs, once i have those i will share
Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 17, 2021

@Dailin Young 

Please try any other browser except I.E.

Also logs are the best place to check for any issue with the Application.

Your admin should also check the plugins (both systems and the one you installed from Marketplace)

Best,

Fadoua

Daren Reid March 22, 2021

I'm also experiencing this with one particular page recently and it's only happened recently.  I'm using Chrome on 7.7.4.

1 vote
Stacy Allen August 28, 2023

Since our migration to Data Center and upgrade to 7.19.11 we are seeing the same behavior.

0 votes
Dmitry Vlasov
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March 1, 2024

same here, only two pages of hundreds I work with are affected.

Stacy Allen March 1, 2024

I can tell you that it hasn't been fixed in 7.19.18.  The behavior persists.

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