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When creating new user, cannot add confluence access

Matt Slocum Feb 17, 2014

When I try to add Confluence access I get the error "There was a problem granting user zaltimimi access to Confluence. You may wish to try the operation again."

2 answers

0 votes
Nic Brough [Adaptavist] Community Leader Feb 17, 2014

You probably need to contact Atlassian's OnDemand support to get this one fixed - it needs people to look at configuration and possibly logs, and we're just end-users, we have no access to your OnDemand instance.

0 votes
Bruna Griebeler May 31, 2014

Hi Matt,

Checking by the error message is possible that your group name is not being recognized. Could you take a look at the following links and check if it helps?

https://jira.atlassian.com/browse/AOD-7016


https://answers.atlassian.com/questions/273570/there-was-a-problem-granting-user-xxx-access-to-jira-you-may-wish-to-try-the-operation-again

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