When creating new user, cannot add confluence access

When I try to add Confluence access I get the error "There was a problem granting user zaltimimi access to Confluence. You may wish to try the operation again."

2 answers

0 votes

You probably need to contact Atlassian's OnDemand support to get this one fixed - it needs people to look at configuration and possibly logs, and we're just end-users, we have no access to your OnDemand instance.

Hi Matt,

Checking by the error message is possible that your group name is not being recognized. Could you take a look at the following links and check if it helps?



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

1,350 views 96 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you