When adding a calendar it always adds as a new calendar and never at the correct time per the event.

Declan Quinn November 5, 2024

When adding a calendar (I have tried subscribe, iCal download (into my main calendar) and adding a Wed based calendar (Link) but each never adds the item at the correct time (always at a 0300 time)

 

I have tried in Outlook for desktop and browser - but same issue with both

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Barbara Szczesniak
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November 6, 2024

@Declan Quinn Welcome to the community. I just want to clarify what you're trying to do and what you're experiencing.

Are you trying to add an event to a Confluence calendar (https://support.atlassian.com/confluence-cloud/docs/create-add-and-edit-calendars/) or are you using some 3rd-party plug-in app to connect your Outlook calendar to Confluence or both? 

Are you adding an event to the calendar in Confluence that is then not syncing correctly to your Outlook calendar?

Declan Quinn November 6, 2024

Thanks Barbara! I am trying to add an existing calendar from Confluence to my Outlook Calendar - it can be One-Way (I won't be making changes to it) but while some iCal exports work on import to the correct time, others do not

Also, subscribing will always add them to a new Calendar, not importing to my existing main one

Barbara Szczesniak
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November 6, 2024

@Declan Quinn I presume that you have followed the instructions on this page: https://support.atlassian.com/confluence-cloud/docs/subscribe-to-team-calendars-from-microsoft-outlook/ 

I also found this recent question that is similar to yours: https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Update-in-confluence-calender-doesn-t-synchronize-with-outlook/qaq-p/2200051 

I have found a few references to there being issues when the time zone in your Confluence instance is different than your time zone setting in Outlook. 

If you do a browser search for sync confluence calendar with outlook troubleshooting issues, you may find additional questions and answers.

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Declan Quinn November 6, 2024

Thanks - I updated the Time Zone (in 2 locations) - will wait now to see if it makes a difference tomorrow (All it did so far was move the time of the 24 hour meeting to midnight) 

 

both of the other ones have been tried - CalDAV cannot be used - I will try again, thanks!!!

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