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When I try to use "Widget Connector" In Confluence I am getting errors Edited

When I try to use "Widget Connector" In Confluence I am getting error-- Timeout While Getting Place Holder. Please try again Shortly. May I know the root cause for this ? we are on 6.4.0 version.

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Hello Srinath,

What in particular are you trying to embed using the Widget Connector? If it's a YouTube video, some users have had success by adding \\ to the end of the YouTube URL.

If not, could you tell us if you're behind a firewall or proxy? If you bypass the firewall/proxy, are you able to use the Widget Connector?

Lastly, can you tell us what error messages occur in the Confluence server logs when you run into that error?

Regards,

Shannon

The tip of using "\\" at the end of the URL worked.

Thanks for that!!

-Greg

Like Shannon Spaniol likes this

You're welcome, Greg! Happy to hear it worked.

Take care, and have a pleasant weekend.

Regards,

Shannon

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