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When I attempt to edit a page it will not 'load' and just sits at the spinning/'loading' circle

I can edit my pages which have little to no information included in them, but when I attempt to edit my pages which have much more information in them, after I click the edit button the page then just sits at the 'connecting' screen - any thoughts on what this issue could be and how to resolve it?

Other members of my team are having no problems in accessing and editing any of the pages.

1 answer

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Hi Connie,

Welcome to Atlassian Community. It's nice to meet you!

It could be some connection issue that is causing this problem for you. Do you have the same problem on multiple computers? What browsers are you able to replicate this in? 

You can also try clearing your browser cache and see if that helps the problem.

If not, I would recommend contacting Support and they can help you determine the reason for this issue.

Regards,

Shannon

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