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What is this and how to fix it (Confluence page failed to load)?

Screenshot 2019-10-07 at 15.26.05.png

As you can see from the pic, Confluence failed to load the page, refresh the page does nothing.

I have never encountered anything like this before and I am currently very baffled. This happened about 5-10 minutes ago.

Any suggestions?

5 answers

1 accepted

4 votes
Answer accepted
bitvoodoo_nick Community Leader Oct 07, 2019

Hey everyone, seems like Atlassian is handling an incident in Confluence at the moment. Check out

Investigating - We are experiencing service degradation for Confluence instances located in our EU West and US East region. Affected instances would have issue accessing their Confluence pages, or see performance issue while loading the pages.
Oct 7, 14:00 UTC


Ah, I see. Thank you for the info!

Guess we'll have to wait this one out

Same here, cannot load confluence pages.


Hope the tech team would notice this

Something's gone wrong

Our team has been notified. If the problem persists, please contact Atlassian Support.

Frontend Version: CLASSIC-HOTFIX-657-hotfix-rollout-banner-6


I believe they are notified. but on status page everything seems normal.

Like Carlos Han likes this

I also have this problem :(

Same here.

Same issue here.  Jira seems to be fine but we can't get anything in Confluence to lead properly so that we can use it.

Same here, discovered this a couple minutes ago. Jira Software and SD are working fine, but I can't reach anything Confluence-related

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