Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What is this and how to fix it (Confluence page failed to load)?

Screenshot 2019-10-07 at 15.26.05.png

As you can see from the pic, Confluence failed to load the page, refresh the page does nothing.

I have never encountered anything like this before and I am currently very baffled. This happened about 5-10 minutes ago.

Any suggestions?

5 answers

1 accepted

4 votes
Answer accepted
bitvoodoo nick Community Leader Oct 07, 2019

Hey everyone, seems like Atlassian is handling an incident in Confluence at the moment. Check out

Investigating - We are experiencing service degradation for Confluence instances located in our EU West and US East region. Affected instances would have issue accessing their Confluence pages, or see performance issue while loading the pages.
Oct 7, 14:00 UTC


Ah, I see. Thank you for the info!

Guess we'll have to wait this one out

Same here, cannot load confluence pages.


Hope the tech team would notice this

Something's gone wrong

Our team has been notified. If the problem persists, please contact Atlassian Support.

Frontend Version: CLASSIC-HOTFIX-657-hotfix-rollout-banner-6


I believe they are notified. but on status page everything seems normal.

Like Carlos Han likes this

I also have this problem :(

Same here.

Same issue here.  Jira seems to be fine but we can't get anything in Confluence to lead properly so that we can use it.

Same here, discovered this a couple minutes ago. Jira Software and SD are working fine, but I can't reach anything Confluence-related

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

342 views 23 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you