We wanted to migrate to JIRA users into the Confulence, but the avatar reason they did not go through.

We wanted to migrate to JIRA users into the Confulence, but the avatar reason they did not go through. What could be the problem? On the server the /var/atlassian/application-data/jira/data/avatars library is avaible and read/write status. Please help me somebody!

Specifies: the user migration was successful, but have no avatar

9 answers

already tried a reindex?

we had problems showing avatars cuz of corrupted indexs:
https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-110035351.html

Have you setup JIRA as a primary source of users and setup new User Directory in Confluence? Are you using Active Directory or any other LDAP? 

How have you migrated users?

Specifies: the user migration was successful, but have no avatar

Michael Krause is right, delete confluence cache and rebuild the indexes. (restart confluence)

Thank you, we will try it!

Hi! We did it, but failed! I think, we need another solution.

We don't have got AD or LDAP, in JIRA we upload the user.

This should be migrated in Confluence - they made it - but without avatars.
What could be the problem?

Hi! We did it, but failed! I think, we need another solution.

What's wrong yet?

the redindex failed or it didnt help?

your using the internal directory from JIRA and got a userauth. over confluence, did i understand you right?

The reindex succeed but did not help on

avatars. JIRA is the user server based on internal directory.

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