We wanted to migrate to JIRA users into the Confulence, but the avatar reason they did not go through.

We wanted to migrate to JIRA users into the Confulence, but the avatar reason they did not go through. What could be the problem? On the server the /var/atlassian/application-data/jira/data/avatars library is avaible and read/write status. Please help me somebody!

Specifies: the user migration was successful, but have no avatar

9 answers

Have you setup JIRA as a primary source of users and setup new User Directory in Confluence? Are you using Active Directory or any other LDAP? 

How have you migrated users?

Specifies: the user migration was successful, but have no avatar

Michael Krause is right, delete confluence cache and rebuild the indexes. (restart confluence)

Thank you, we will try it!

Hi! We did it, but failed! I think, we need another solution.

We don't have got AD or LDAP, in JIRA we upload the user.

This should be migrated in Confluence - they made it - but without avatars.
What could be the problem?

Hi! We did it, but failed! I think, we need another solution.

What's wrong yet?

the redindex failed or it didnt help?

your using the internal directory from JIRA and got a userauth. over confluence, did i understand you right?

The reindex succeed but did not help on

avatars. JIRA is the user server based on internal directory.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

974 views 23 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you