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We could't log you in


After logging into our account at Jira Services ( the Confluence service appears. When clicking to login, the message of the printscreen appears.
I do not know what to do. Any suggestions to overcome this problem?


We couldn't log you in.png

1 answer

0 votes
Brant Schroeder Community Leader Feb 13, 2021

@Fabrício Valle 

Welcome to the community.  I have usually seen this when a user is logged into Chrome with their google account which is different then their Atlassian account.  Are you using Chrome?  If so can you try a different browser and let me know the outcome.

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