We can't log you in right now - Cognito SSO

[Daniel]

I configured Cognito as my authenticaiton method.

I get the following error when logging in through Cognito:

com.atlassian.plugins.authentication.impl.web.usercontext.AuthenticationFailedException: Error when fetching authorization response. Error: {"error_description":"Invalid phone number format. ","error":"invalid_request"}

 My setup used to work but I'm not sure what changed.

Username mapping: ${cognito:username}

fill the data automatically from my chosen identity provider - checked

JIT provisioning checked

${given_name} ${family_name}

${email}

cognito:groups

no scopes

Not sure what else I should check, that error is very specific but I couldn't find an answer.

[Fabian Lim]

Hi @Daniel

Are you using this plugin: https://marketplace.atlassian.com/apps/1224459/aws-alb-and-amazon-cognito-authentication-for-confluence?tab=overview&hosting=server

I would contact them directly for a faster response