We can’t find this chart’s source table on the page. No data display

Diana Munoz November 15, 2024

I need some help ASAP

1 answer

0 votes
Valerie Knapp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 15, 2024

Hi @Diana Munoz , welcome to the Atlassian Community and thanks for your post.

Please can you share a little more information? You have a chart on a Confluence page. Please can you share an anonymised screen?

What is the source of the data? Are they Jira issues?

Please share as much information as you are comfortable giving and we will try to help the best we can.

Cheers

Diana Munoz November 15, 2024

When I look for the page this is what I am see 

No data to display

We can’t find this chart’s source table on the page.

I can't get a screen shot to share in here.  

It not a data, it is a table that I copy from other page and I updated in the new page. 

Diana Munoz November 15, 2024

Is there a customer support phone number I can call? 

 

Valerie Knapp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 15, 2024

Hi @Diana Munoz , sorry there isn't a phone number. You can open a ticket https://support.atlassian.com/contact/#/ and I can ask support to check this post as well. 

Cheers

Diana Munoz November 15, 2024

I can't believe there is not customer support over the phone or online chat. Thank you 

 

Jessica
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 18, 2024

Hi @Diana Munoz 


Sorry to hear you are having issues with a chart in your confluence page.

As there is no further information that can be shared here like a screenshot, and we would be unable to access your site and see what is going on the page through this channel, the best way to go for support would be asking your admin to open a support ticket on your behalf at https://support.atlassian.com/contact/.

For context, non-admin users are unable to open requests directly at the support channels, so this is the reason you are unable to see the options to support on ticket or chat.


Regards,
Jessica

 

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