We are migrating confluence but the license is not accepted

We have setup a new server with Ubuntu 13.04 and installed confluence (via the migration manual, which includes zipping the installation and home directories), however when we copy the license from the atlassian system it says it is not accepted. We did change our server ID but still the license is NOT accepted. Please advise.

2 answers

Hi Youri,

There's two reasons that this could happened, one of them is that the {{confluence-init.properties}} isn't set correctly or, If you have invalid permissions on your <CONFLUENCE-HOME> directory or on the <CONFLUENCE-HOME>/confluence.cfg.xml file in particular the same error may appear.

I hope this helps.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

372 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you