We are facing "libjli.so" error

[NFN Labs]

Couple of days we have faced blank page issue, when I try to restart the tomcat got this issue and unable to backup the data also. 

We have changed the java path and faced context path issue, that is creating one another issue, so we want backup the confluence db. check our mysql db, but we can't see confluence DB. we found db folder also "/var/atlassian/application-data/confluence/database".

Error : "/opt/atlassian/confluence/jre//bin/java: error while loading shared libraries: libjli.so: cannot open shared object file: No such file or directory"

[Shannon S]

Hi there,

It sounds like it could also be permissions related. Did you have a look at this thread for a few other suggestions? 

• libjli.so issue in confluence installation

Regards,

Shannon

[NFN Labs]

It used to work earlier. This problem is happening for the last couple of days. We tried the following command from the link shared above 

cd confluence
sudo chmod a+x atlassian-confluence-6.0.5-x64.bin
sudo ./atlassian-confluence-6.0.5-x64.bin

Thanks for your quick reply.  

[Shannon S]

Thank you!

Could you let me know which distribution of Linux you are running?

In addition, can you try typing mount and let us know what comes up?

Regards,

Shannon

[NFN Labs]

Issue fixed, issue with port number 

Thank you! 

[Shannon S]

Thank you for letting us know! Glad you were able to resolve it.

Regards,

Shannon