We are Administrators, but we can't access the Webdav site.

This question is in reference to Atlassian Documentation: Import a Confluence Space

I have an administrator access but can't log in to https://spinifexit.atlassian.net/webdav/   I need to upload my exported data since it's over 100MB. Our main admin tried it to, but can't get in. How can we log in the site and upload our file?

Really need your help on this asap. 

 

2 answers

0 vote

Hi Vanessa,  I'd recommend contacting our support team at support.atlassian.com and follow the prompts to create a support request with our Cloud team.  They'll be able to help you get up and running. 

0 vote

Hi Vanessa, note that Atlassian Cloud no longer supports Webdav. You can read more about this at Unable to access Webdav and Removal of Webdav. In any case, feel free to open a support ticket if you need further assistance uploading your data to your Cloud site and we'll be happy to assist.

Hope this helps!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Friday in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

278 views 11 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you