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Waiting for product key after ordering Alfresco in Atlassian Confluence

Chris Held Nov 04, 2013

Hi!

On the 24th of october we ordered the Alfresco in Atlassian Confluence plugin as it could not be obtained through the Atlassian market place. We have yet to recieve a key to enable the full version and are running on a trial version since the 29th of october. Can you please give us an estimate on how long the process will take for us to get the key? It would be much appreciated.

Cheers,

Chris

2 answers

1 accepted

2 votes
Answer accepted
Peter Van de Voorde Nov 04, 2013

Hi Chris,

I would contact the Appfusion support directly here : http://www.appfusions.com/display/CONFALF/Support

They should be able to help you, this is more a community for Atlassian users and less for product licensing.

Best regards,

Peter

Peter Van de Voorde Nov 04, 2013

Hi Chris,

Twitter is also a great alternative to get a quick response ;)

Good luck.

Peter

Chris Held Nov 04, 2013

Hi Peter,

Thanks for the quick reply. I've placed my question there before I placed it here. But since they did not answer to a question I sent them last week and actually have not given any sign of being alive I decided I may be able to poke them in here. I saw they also reacted to other posts on this site. :)

Cheers,

Chris

Sorry you had delays - we were changing around our support personnel at the time. Growing pains. Yet far evolved now!

0 votes
Chris Held Nov 04, 2013

Thanks, Peter! I'll use that as a last resort tomorrow. :)

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