Videos published on Confluence page are no longer available.

Sruthi_Nadimpally January 24, 2023

Hi team, 

My name is Sruthi. I've uploaded some video recordings on confluence page and published them a couple months ago. When I try to access them now, it says "preview unavailable."

Not sure what went wrong. I'd like your teams help to retrieve those videos back. Any help in this matter is truly appreciated. 

1 answer

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Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 26, 2023

Hi @Sruthi_Nadimpally ,

welcome to the Atlassian community!

Please could you check if the attachment is still existing on the page (go on the attachment section) ?


Sruthi_Nadimpally January 26, 2023

Hi @Fabio Racobaldo _Herzum_ , 

Thanks for responding back. Really appreciate it. I see the files when I click on the attachments. But when I try to "view" or "download", it says "Page not Found"


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