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Users with "Full Permissions" cant edit their own WIKI pages!

Deleted user August 9, 2019

Today we discovered that users cannot edit their own WIKI pages - even if they are a:

  • Confluence Admin
  • Created the page (but cannot publish without an error)
  • Have the page "Free to edit by everyone" set

This coincides with JIRA All Access installed and enabled

 

Thanks,

-Steve Josue

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 14, 2019

Hello Steve!

Very odd case, indeed. When you say "Jira All Access" can you let me know what you mean by that? Are you referring to Atlassian Access? 

I noticed you created a ticket with our support team, and my colleague Nágila is helping you with your case. I just want to get the right notes on this side as well, because it can help other users that are having the same problem.

Please feel free to elaborate on which feature you added, and the resolution of the issue once you're able to sort it out with Nágila. I'm interested to see what might be causing this.

Thank you for your help.

Best regards,

Shannon

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