I have a JIRA/Confluence onDemand instance which has a user base in the hundreds. For a few users, they are unable to be referenced / see certain spaces in Confluence that they are assigned to...
Is there anything that would cause a problem around activating a user? I have tried deactivating and reactivating their lisence... I'm stumped.
Hi Matt. There shouldn't be any problems for activating or deactivating a user by Application Access.
I don't quite understand what you mean by 'see certain pages in Confluence that they are assigned to'. Do you mean that there are active users, with full permissions to a page and still can't see it? If that is so, I would recommend openning a support ticket at support.atlassian.com with more details about the users and the pages to help you look into it. Most commonly there is a certain permission setting denying access.
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs