Users not able to receive emails once the invitation is sent from Atlassian/Confluence

Recently we have registed few new users with Irdeto email addresses:

chetan.vasudevan@irdeto.com

santiago.ramirez@irdeto.com

But they never receive the emails sent from Atlassian.  Why is this happening as this was not an issue before.  Kindly treat this issue as priority.

Kindly respond back to l1servicedesk@irdeto.com

1 answer

0 vote
Ann Worley Atlassian Team Jun 06, 2017

I opened a support ticket on your behalf as we will need Cloud support to help chase down the issue. You will receive a confirmation email from atlassian.com to l1servicedesk@irdeto.com with your ticket details within the next few minutes.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

1,777 views 25 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you