Users not able to receive emails once the invitation is sent from Atlassian/Confluence

Recently we have registed few new users with Irdeto email addresses:

chetan.vasudevan@irdeto.com

santiago.ramirez@irdeto.com

But they never receive the emails sent from Atlassian.  Why is this happening as this was not an issue before.  Kindly treat this issue as priority.

Kindly respond back to l1servicedesk@irdeto.com

1 answer

0 votes
Ann Worley Atlassian Team Jun 06, 2017

I opened a support ticket on your behalf as we will need Cloud support to help chase down the issue. You will receive a confirmation email from atlassian.com to l1servicedesk@irdeto.com with your ticket details within the next few minutes.

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