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Users are unable to see the space even after they are granted access

Lynn Seo I'm New Here Jan 26, 2021

My colleagues are unable to see newly created confluence space even after i granted them access to the space. Is there anyway I can troubleshoot this or request for some help?

Space: Ad Ops Knowledge Centre

1 answer

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Hello @Lynn Seo ,


Space permission are enabled to groups / individual users

does your collogues are in space level , which have permissions on the group.


Lynn Seo I'm New Here Jan 27, 2021

Hi @Kagithala Babu Anvesh thank you for your response! Yes, I've already set the space to no restrictions but my colleagues are still unable to search/see the space that I've created. And when I try to check space tools > permissions > edit permissions I receive this message (refer to ss) and am unable to proceed :(

Screenshot 2021-01-28 094921.png

Hello @Lynn Seo ,


i'm assuming that you using Confluence Server Version.

Please enter your Confluence login Password.



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