Users are not found in Confluence

Hi All,

there are some users that are existing in Confluence but when I add their names on a page the Confluence doesn't recognize - I mean the names won't get hyperlink. Other usernames get hyperlink.

We use Jira 5.1.2 and Confluence 4.2.3

Why is that?

Rumi

4 answers

1 accepted

This widget could not be displayed.

Hi Rumi,

Could you please confirm that the users have their own personal space? Usually the it got linked to the user that has personal space, and it linked there.

Cheers

It didn't work

This widget could not be displayed.

Rumi,

Are you maybe seeing this bug? https://jira.atlassian.com/browse/CONF-6404

The workaround is that you have to visit a user's profile page so that they will be added to the index, and so can be listed in search results.

Cheers,
Mark

This widget could not be displayed.

Also you can try this approach in dropping (disable) the LDAP direcotry and create again, then finally sinchrozine...after that go to Browse > Confluence Admin > Cache Statistics and "flush all", so I believe in this way may update all users in Confluence.

This widget could not be displayed.

This also helped solve the problem for me:

go to Browse > Confluence Admin > Cache Statistics and "flush all"

even without disabling the LDAP first.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

342 views 2 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you