User receiving "Page Tree Failed to Load" followed by "Something went wrong. Refresh page and try ag

jgraham January 14, 2020

Hi all,

I have a user in my company who is using the same browser as the rest of the office, however when she is getting the below error on multiple links. This has been going on for a few days now and we're not entirely sure what's causing it. I've reviewed her browser settings and confirmed that everything is up to par. Any ideas?

PageTreeFailed.png

Best,

Jamie

 

3 answers

2 votes
Raul Pelaez _TecnoFor - Marketplace Partner_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
August 1, 2022

Same error today

0 votes
Sridevi August 1, 2022

Hi All, 

Me too hitting the same error!

0 votes
Nicole January 14, 2020

Hi Jamie: I had this issue in the past. I suggest submitting a ticket. Also, see https://jira.atlassian.com/browse/CONFCLOUD-67772

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