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User profile plugin does not display the org chart.
It is stuck on calculating org chart.
Also the Enterprise Directory and Org Chart plugin blogged about here:
You can get a license from AppFusions direct info@appfusions.com
It is fully supported!
The issue was handled within our support.
Please check if these points are matched:
If these conditions are complied, we recommend the following strategy:
If the problem continues, we need your log file of the application to analyze your problem. Please provide the Confluence log file, following these instructions: https://support.communardo.de/x/N4GhAQ .
I hope this helps to solve your issze. Otherwise please do not hesitate to contact me again.
Cheers,
Stephanie Hoffmann
Is hard to point what's happening without the logs.
I suggest you to search on the logs something related to the chart and post it here. Also you can create a support ticket so we can further investigate this.
Cheers!
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