User profile plugin issue

User profile plugin does not display the org chart.

It is stuck on calculating org chart.

5 answers

1 accepted

Also the Enterprise Directory and Org Chart plugin blogged about here:

http://blogs.atlassian.com/2012/09/marketplace-monday-enterprise-directory-and-org-chart-for-confluence/

You can get a license from AppFusions direct info@appfusions.com

It is fully supported!

The issue was handled within our support.

Please check if these points are matched:

  • Is the most recent version of the User Profile Plugin installed? If not, which version do you use?
  • Which version of Confluence do you use? Is it compatible to your User Profile Plugin version?
  • Is there a profile field of tyope "User"?
  • Is the org chart configuration set to this field?

If these conditions are complied, we recommend the following strategy:

  • manually start the job for OrgCharts (section Administration - Scheduled Tasks)
  • check, if the chart is displayed correct

If the problem continues, we need your log file of the application to analyze your problem. Please provide the Confluence log file, following these instructions: https://support.communardo.de/x/N4GhAQ .

I hope this helps to solve your issze. Otherwise please do not hesitate to contact me again.

Cheers,

Stephanie Hoffmann

Is hard to point what's happening without the logs.

I suggest you to search on the logs something related to the chart and post it here. Also you can create a support ticket so we can further investigate this.

Cheers!

Confluence can generate org charts automatically? Really? Which plug-in do you use?

user profile plug-in.

Its not for free.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,126 views 17 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you