User name completion shows prior user name

When I set-up our instance I created a user account with the first name Mike. Subsequently when I learned that this user likes to go by the name Michael I updated his account to reflect this. However now whenever confluence prompts me for a user name it expects me to start with 'Mik...' and displays the auto-complete as 'Mike ...' however this isn't the name that is registered in the system. How can I correct this in the OnDemand Confluence instance I'm using?

1 answer

Hey there,

From my understanding this problem is related with Confluence's index. Basically it didn't update the index properly.

Since you're running OnDemand, I would suggest you raise a support ticket in our Support Channel that way our team can do a rebuild of content index from scratch, which should fix this glitch.

Cheers,
WZ.

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